Terms and Conditions and Returns Policy

Please take a moment to read the following Terms & Conditions. If there is anything you do not understand, then please contact [email protected].

This website, located at cometoquilt.com, sells quality patchwork and quilting fabrics and notions at competitive prices and is run by ComeToQuilt registered of Birches Corner, Heron Gate, Taunton, TA1 2LP.

1. Acceptance of these terms and conditions

Your access and use of this website located at ComeToQuilt.com, including any and all content, information and materials provided within it, (“Website”) is subject to your acceptance of, and compliance with, the provisions of these Terms & Conditions, which incorporate our Privacy Policy and Refund Policy and any other legal notices and/or instructions that may appear on this website from time to time (Terms & Conditions).

IMPORTANT: By accessing and using this Website, you will automatically be taken to have read, understood and accepted these Terms & Conditions.

If you do not agree to be bound by these Terms and Conditions, please cease to access and use this Website, and where you are an Account Holder, inform [email protected] that you wish to close your Account.

2. This Website

This Website provides the facility for you to:
purchase patchwork and quilting fabrics and notions;
specify whether you wish to receive our newsletter;
track your orders;
tag products and create a wish list;
submit reviews;
like us on Facebook or +1 us on Google.

3. Website Availability

While we use reasonable endeavours to ensure that this Website is generally available, we make no representation or guarantees as to such availability.

We reserve the right to withdraw access to all or any part of this Website for periods of time in order to modify the content; for scheduled or unscheduled maintenance; and for other purposes, without notice to you and you acknowledge that we cannot guarantee that the availability of this Website will be uninterrupted or error free.

Similarly, we cannot guarantee that the transmission of any information over such telecommunications networks will be secure nor that you will be able to access this Website at all times.

IMPORTANT: this Website is therefore provided to you on an “as is” and “as and when available” basis, and your use of this Website is at your own risk.

4. Your use of the Website

You may only use this Website for lawful purposes in accordance with these Terms & Conditions.

You must not use the Website in a way that does not comply with any laws applicable to you or that is in any way unlawful or fraudulent.

You must not impersonate any person, living or dead, or use a false email address whilst creating an account and if we have reasonable grounds to believe this is the case, we reserve the right to delete your account.

5. Suspension of Account

We reserve the right to suspend or terminate your account and/or your access to all or any parts of this Website without notice to you, if we reasonably believe you have breached these Terms & Conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

6. Links

From time to time, this Website may also include links to other websites. These links are for your convenience to obtain further information. They do not indicate that we endorse the website(s), for which content we have no responsibility.

7. Problems, Returns and Refund Policy

If you are not satisfied with your order in any way, please contact us and we shall strive to ensure that you are satisfied with your purchase.

All orders are posted by 1st class post.

Fabrics can not be returned when cut.

Notions that are faulty can be returned within 7 days of proof of purchase.

8. Modifications to these Terms and Conditions

These Terms and Conditions (and also the Privacy Policy) may be amended from time to time and it is your responsibility to review them.

9.. Data Protection and Privacy

This section refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the “Data Subject”) who is not already in the public domain.

The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulation (GDPR), which is EU-wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.

ComeToQuilt is pleased to provide the following GDPR information:

Who we are

ComeToQuilt sells patchwork, quilting fabrics and notions.

Personal data

ComeToQuilt uses the information collected from you to provide fabric that you have ordered to you. ComeToQuilt also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, ComeToQuilt will be acting on the instruction of its client.

Some personal data may be collected about you from forms and surveys that you complete; from records of our correspondence and phone calls; and from details of your visits to our website, including but not limited to personally identifying information such as Internet Protocol (IP) addresses. ComeToQuilt may from time to time use such information to identify its visitors. ComeToQuilt may also collect statistics about the behaviour of visitors to its website along with transaction information collected in the process of performing its business.

ComeToQuilt’s website uses cookies, which are strings of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. ComeToQuilt website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using ComeToQuilt’s website.

Any information ComeToQuilt holds about you and your business encompasses all the details we hold about you and any sales transactions, including any third-party information, we have obtained about you from public sources and our own suppliers.

ComeToQuilt will only collect the information needed so that it can provide you with its services. ComeToQuilt does not sell or broker your data.

Legal basis for processing any personal data

To meet ComeToQuilt’s contractual obligations to clients and to conform to relevant legal obligations they have.

Legitimate interests pursued by ComeToQuilt and/or its clients

To promote the services offered by ComeToQuilt.


Through agreeing to this privacy notice, you are consenting to ComeToQuilt’s processing your personal data for the purposes described. You can withdraw consent at any time by emailing [email protected] or by phoning or writing to us.  See last section for full contact details.


ComeToQuilt does not broker or pass on information gained from your engagement without your consent. However, ComeToQuilt may disclose your Personal Information to meet legal obligations, regulations, or valid governmental requests. ComeToQuilt may also enforce its Terms & Conditions, including investigating potential violations of its Terms & Conditions; to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property, or safety of ComeToQuilt, its clients and/or the wider community.

Retention policy

ComeToQuilt will process personal data for the duration of any contract and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.

Data storage

Data is held on secure servers within the United Kingdom. ComeToQuilt does not store or transfer personal data outside the EEA.

ComeToQuilt will respect your statutory rights, which are explained at https://ico.org.uk/

12. General

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

13. Come to Quilt can be reached by emailing [email protected] or calling us on +44 1823240041